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๐Ÿ”’ UK GDPR Compliant

Privacy Policy

Last updated: 1 January 2026  ยท  Eburutu AI Solutions Ltd

Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. Legal Basis for Processing
  5. Data Sharing & Third Parties
  6. Data Retention
  7. Your Rights
  8. Cookies
  9. Contact & Complaints

This policy explains how Eburutu AI Solutions Ltd collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Eburutu AI Solutions Ltd ("we", "us", "our") is a company registered in England and Wales, operating from Kent, United Kingdom. We are the data controller responsible for your personal information collected through this website and during the provision of our services.

Contact: hello@eburutu.co.uk  ยท  +44 (0) 1234 567 890

2. Information We Collect

Information you provide directly

  • Name, email address, phone number, and business name when you complete our contact or consultation booking form
  • Payment information (processed securely by PayPal or Stripe โ€” we do not store card details)
  • Communications you send us by email, phone, or through our website chat
  • Account details if you register for online courses or our membership area

Information collected automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on the site, and referral source
  • Cookie data (see Section 8)

3. How We Use Your Information

  • To respond to enquiries and deliver the services you have requested
  • To book and manage your free consultation or training sessions
  • To process payments for digital products and courses
  • To send you service-related communications (receipts, booking confirmations)
  • To send you our newsletter or marketing emails โ€” only with your explicit consent
  • To improve our website, services, and user experience
  • To comply with our legal and regulatory obligations

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contract performance โ€” to deliver services you have purchased or booked
  • Legitimate interests โ€” to improve our services and communicate with existing clients
  • Consent โ€” for marketing emails and non-essential cookies (you may withdraw consent at any time)
  • Legal obligation โ€” to comply with UK law, including tax and accounting requirements

5. Data Sharing & Third Parties

We do not sell your personal data. We may share it with trusted third-party service providers who assist in operating our business, including:

  • PayPal & Stripe โ€” for secure payment processing
  • Email marketing platform โ€” to send newsletters (only to subscribers)
  • Website hosting provider โ€” for site infrastructure
  • Google Analytics โ€” for anonymised website analytics

All third-party processors are contractually required to handle your data in line with UK GDPR. We will also disclose data where required by law or to protect the rights and safety of our clients and staff.

6. Data Retention

We retain your personal data only for as long as necessary:

  • Client records: 6 years after the end of our business relationship (for tax and legal compliance)
  • Contact form enquiries that did not lead to a booking: 12 months
  • Newsletter subscribers: until you unsubscribe
  • Website analytics data: 26 months (anonymised)

7. Your Rights

Under UK GDPR you have the right to:

  • Access โ€” request a copy of the personal data we hold about you
  • Rectification โ€” ask us to correct inaccurate or incomplete data
  • Erasure โ€” request deletion of your data where there is no lawful reason to retain it
  • Restriction โ€” ask us to limit how we use your data in certain circumstances
  • Portability โ€” receive your data in a structured, machine-readable format
  • Objection โ€” object to processing based on legitimate interests or for direct marketing
  • Withdraw consent โ€” at any time, where processing is based on consent

To exercise any of these rights, email us at hello@eburutu.co.uk. We will respond within 30 days.

8. Cookies

Our website uses cookies. For full details of what we use and how to manage your preferences, please see our Cookie Policy.

9. Contact & Complaints

If you have any questions about this policy or how we handle your data, please contact us at hello@eburutu.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk  ยท  0303 123 1113.

Questions about your data?

We're happy to help. Get in touch and we'll respond within 30 days.

hello@eburutu.co.uk  ยท  +44 (0) 1234 567 890

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